Purchase Terms and Conditions

Introduction

These terms and conditions govern the contractual relationship between:

- The "Out of Africa" art gallery, whose head office is at

Sorella Acosta with tax ID number ESX9018890S

Carrer De L’Os Blanc, 30
08818 Olivella (Barcelona)
Spain

Contact phone number +34 618 356 351
Contact email: sorella@ooagallery.com

- And the customer defined as the outofafricagallery.com website user who accept these terms and conditions in full.


Prices

The prices of our works of art are displayed in Euros, excluding shipping. For orders to countries other than Spain, you are the importer of the concerned works of art. The works of art are shipped together with an invoice and customs declarations. According to the legislation currently in force in the country of delivery, customs duties or other local taxes or import duties or state taxes may be payable. These rights are not the responsibility of Out of Africa Gallery. They will be at customer's expense and under his or her full responsibility, both in terms of reporting and payments to the competent authorities and bodies of his or her country. We recommend that you refer to your local authorities for further information on these issues.

The Out of Africa Online Gallery retains the right to change prices at any time without notice, but works of art will be charged on the bases of the rates in effect during the recording of the order, subject to availability and typographical error. Any change in this rate would then be reflected immediately in the purchase price.

 

Order and Order Validation

Internet orders are carried out exclusively by using the following website: outofafricagallery.com. When you confirm the checkout process, you accept the purchase as well as the Terms and Conditions in full. The data recorded by outofafricagallery.com constitutes proof of all transactions made by outofafricagallery.com and its customers. The data recorded by the payment system constitutes proof of financial transactions. No order cancellation will be accepted without the agreement of the Out of Africa Gallery.

 

Payment

The payment of your purchases can be made by bank transfer or credit card though Stripe to the Out of Africa Gallery account.
Upon receipt in full of the payment amount by the Out of Africa Gallery, the orders will be processed and shipped.

 

Packaging

The package is usually made of cardboard and covered with bubble wrap or polystyrene packaging. The most fragile pieces are shipped in double packaging. A "FRAGILE" guarantee label is affixed to each package. Each item is insured during transit against theft and loss.

 

Shipping method

All items are delivered to the customer’s specified shipping address when placing an order.  Prices vary depending on the size, weight and destination of the work of art and will be calculated after the order is processed. The items are delivered to the shipping address you provide during the ordering process.

The average processing time from the time we receive your order is 72 hours. Shipping time is usually 5 working days to your country's customs office.

You can check the delivery progress of your order online by logging onto the carrier website and using the tracking number provided. In case of unusual delay, an email will be sent.

 

Money back guarantee

If the work of art is not to your liking, you have a period of 15 days from the date of its receipt to return it.
The shipping and return fees will be at your expense. Only the price of purchased works of art will be refunded. Any returns should be sent to the following address:

 

Out of Africa Gallery
Sorella Acosta
Carrer De L’Os Blanc, 30
08818 Olivella (Barcelona)
Spain

 

Refunds for works of art will only be accepted if all the following conditions are met:
1. The return of items must be completed within the time specified in the previous paragraph, date as per order date.
2. The work of art must be returned in whole and perfect condition and packaged in the same way as when sent by the Out of Africa Gallery.
3. Returned items must not be damaged or soiled.


Depending of your payment method, refund will be made either by a bank transfer to or on behalf of the customer who placed the order, or using his credit card account though Stripe.

 

Complaints

Any complaints concerning defects in delivered works of art, inaccuracies in the quantities or erroneous references from the order confirmed by the Out of Africa Gallery, shall be made in writing within 5 working days from the reception of the order, failing which any claim against the Out of Africa Gallery will be not be valid.

 

Privacy

Users who freely and voluntarily enroll as Registered Users or communicate to the Out of Africa Gallery personal data through established procedures on this website, expressly authorize the Out of Africa Gallery to use such data, according to what is described in "Privacy Policy" on this website while respecting the current laws in force concerning personal data. Any User may at any time exercise his right to access, rectify and delete personal data, provided by the applicable regulations through the procedure established in "Privacy policy".


Law and jurisdiction

The works of art on sale comply with Spanish regulations. Out of Africa Gallery shall not be held responsible for any non-compliance of a foreign country.
In case of dispute, concerning contractual obligations between the parties, where no out-of-court settlement can be reached, cases will be presented to the relevant Spanish court.